The router has been recently updated to a later firmware, are you still having issues with VPN ?
If so, what issues are you having and what if the VPN client you are using etc ?
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE