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VPN on DLink router issue

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3 REPLIES 3
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First Timer

Hello, I have a DLink DSL-3782. I can make the connection to my work VPN but I cannot access any files on the network - even when using the direct IP address of the machine in question.

 

After browsing the community and talking to talktalk tech support on chat, it appears that this router has issues with VPN. However, I understand that talktalk can send me a fibre router that will allow VPN.

 

Please help me arrange this.

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Community Team - TT Staff

Hi

 

I'll get the router swapped out for a Huawei Model for you.

 

Regards,

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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First Timer
Karl, you're a star. Thank you.
Highlighted
Community Team - TT Staff

No Problem 🙂

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE