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Line test is passing and currently sync speed is 17.8Mbps . Can you run a couple of speed tests on the My Account speed checker, on a device connected by Ethernet cable to your router
Speed was 15.6 and upload was 0.5
This is certainly not fibre speeds 🙂 when youtube buffers and more than one device on the system slows it more this isbetter than i have been getting too but this is your speedtest so a little dubiouse 🙂
not great I have a youtube channel and the upload is so slow its taking too long to upload and then timing out. Half a MB upload when i am lucky is below the "Promiced speed I belive" not sure where we can go from here? luckily my contract is up in August so I can move to another provider.
Its been like this for ages just not botherd to sort it but its anoyed me more and more lately to the point of wanting to leave. I had been doing my uploads at work which i cannot do now. Am i correct that the upload is lower than i have been promiced? also yes i am directly plugged into the test socket its a lot worse if i am not.
Hello sorry for the long delay in getting back. I havechanged around the router andi am now getting 1.5mb upload which is better and my speed is around 16mb about the same still both not great but better. I will put the old router in the bag and send it back this week. not really sure if there is anything more that can be done I dont think i can expect higher speeds which is a shame 😞 thanks for the help.