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What is wrong with you

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5 REPLIES 5
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First Timer

Hello yesterday i chat with mr Mbalenhle and I booked a engineer for my disconnecting broadband and I said after 2pm so he said window is from 1 - 6pm but he will leave a note for him to come after 2pm then i get a text message booking is from 8 - 1am so I ask him again to book after 2pm he said it's just automatic message dont worries, guess who call me today 10:30am yes a engineer, what is wrong with you guys ?

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Community Team - TT Staff

Hi BigWojcz,

 

I'm really sorry about this. Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks

Chris

Highlighted
First Timer
Updated
Highlighted
Community Team - TT Staff

Hi BigWojcz,

 

Can you please update your community profile to include your:

  • TalkTalk Telephone number

Please do not post this information on this thread Once you've updated your profile please post in your topic to confirm it's updated. 

 

Apologies, we will most likely need to re-arrange this for you. Have you spoken with our faults team again since this visit?

 

Thanks

 

 

 

Highlighted
First Timer
Nope thank you I explain engineer everything and he came yesterday after 2pm
Highlighted
Community Team - TT Staff

Hi BigWojcz,

 

Ok thanks for the update. Has the fault now been resolved?

 

Thanks