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WiFi Hub Channel Management - Switching Off Wi-Fi Optimisation Technology

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3 REPLIES 3
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Chatterbox

My TalkTalk WiFi hub seems to be obsessed with switching to congested channels. I've manually switched this to less congested channels, and the speeds have been great. The router keeps switching back to the same channel as the 2nd Access Point I am running and reduces the bandwidth to 20MHz and causes data collisions. There are very weak signals from other routers where I live and simply cannot see that its automatic channel selection is logical.

 

I believe this is remotely managed, is there any possibility of removing this remote management?Its fairly evident that it simply doesn't work very well.

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Community Team - TT Staff

Hi jzbphilip

 

Apologies for this.

 

I have arranged for the Wi-Fi optimisation technology to be switched off on your line.

 

Please let us know how the connection compares following this.

 

Thanks

 

Debbie

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Chatterbox

Hi Debbie, many thanks for arranging this change which seems to be working, the WiFi Hub is sticking to my selected channel and i'm getting 40MHz bandwidth with no problems.

 

Thanks again,

 

John Philip

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Community Team - TT Staff

Hi John

 

No problem 🙂

 

Please let us know if you do experience any further issues.

 

Thanks

 

Debbie