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WiFi Hub configuration file not saving properly when backing up

First Timer

I have just received a new WiFi Hub with firmware SG4K10002600t, and set up friendly names and port forwarding. Having saved a backup config file and then doing a restore to test it, it has not retained the information!


Having re-entered all the info again I am reluctant to again lose it by doing another restore.

But can I trust that there is not a bug in the firmware?

Community Star

This is not a backup & restore bug. Losing the friendly names is a bug I highlighted when I first tested the router. There is new firmware being developed (no release date as yet) which is hoped to fix quite a number of bugs that I have reported. However, currently, I have no idea as to exactly which ones will be fixed.

I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please mark it as the Best Answer.
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Community Team - TT Staff

Hi AndyyRoo


We should have an update on the fixes in the next firmware version soon and also the release date.