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WiFi disabled.

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2 REPLIES 2
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Chatterbox

Does anyone know why my WiFi is saying it is disabled. We have reset the router with no luck. 
logged into hub with Ethernet cable and still says disabled even though the router is switched on. 
We have a Sagemcom-FAST5364

Poppysue
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Community Star

When you say "reset" does that include a pinhole reset? 

 

Subject to that the support team will gladly look into this for you, but they won't be back online until Monday. If you want quicker support then contact customer services directly, either by calling 0345 172 0046, or via Live chat

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Community Team - TT Staff

Hi poppysue

 

I'm sorry to hear this.

 

Have you factory reset the router using the pin hole reset for ten second?

 

If you have tested this then I can send a replacement router.

 

Thanks

 

Debbie