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WiFi hub dead after 3 days

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First Timer

Hi, I have received my WiFi hub recently. It was plugged in for about 3 days and everything worked very well. Today, suddenly, it turned off and won't turn on again. The LED is black and doesn't light up when the router is turned on. I tried plugging it to different sockets and I checked all connectors and the cable for damage. All seems OK, but the hub is dead. Can you send me a replacement?

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Community Team - TT Staff

Hi xeedus

 

Apologies for the delay.

 

I can see that a replacement router has already been ordered, you should receive this within the next 24-48hrs.

 

Thanks

 

Debbie