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WiFi hub keeps dropping speed

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sads007
Team Player

Thanks it’s painfully slow this morning 
378EAA4F-D4DE-4DE9-8BF1-5697C2B80869.png

 

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Community Team

Hi sads007

 

Apologies for this.

 

I will let you know as soon as I receive an update.

 

Thanks

 

Debbie

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Community Team

Hi sads007

 

This fault has been escalated back to BT Openreach for investigation.

 

Please can you post back on this thread tomorrow and we can check for further updates.

 

Thanks

 

Debbie

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sads007
Team Player

Ok thanks will do 

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sads007
Team Player

Yes my phone line has been added to my profile thanks 

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Community Team

Hi sads007

 

How are you getting on, has there been any improvement since your last post?

Chris

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sads007
Team Player

i had an engineer out yesterday and he finally got it all sorted didn’t want to jinx myself and post anything to soon thanks for all the help though 

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Community Team

That's great news, thanks for letting me know 🙂

Chris