Having problems with my new router I’ve had for a month on the fastest fibre.
When trying to to use Instagram it struggles to load most posts. Very frustrating I have to turn onto 4G to make Instagram usable.
I’ve turned the router off and reset the settings to no avail.
Any help appreciated.
It's your new Talk Talk router I only just signed up recently.
The post sometimes will load, sometimes it won't.
It's always been the same since I got the router so not really worked properly from getting it.
Do you experience any issues with any other apps - are you able to stream music or video on your moible?
Do you experience the same Instagram issue on other devices while connect to your router?
Yes Facebook is sometimes slow to load stories which shouldn't be the case on 70mbps download when I do speed tests.
Yes it's the same on my girlfriends device same as mine.
I think it's a fully router.
Does it make any difference how close the device is to the router? If the device is withing a few feet of the router, in the same room, do you still have the same problem?
Just a couple more things to try- could you try switching HomeSafe on and then back off again, and check to see if this makes any difference. If this makes no difference can you switch the router off for 30 minutes, (this will force a new session) then retest
We can certainly swap out your router but I think a new router is unlikely to resolve the issue, we really need to try both the above suggestions before sending a new router