I've been waiting since July for a solution to this. My old HG633 had parental control options (very much needed to limit access times and specific devices). The WiFi hub doesn't have this option and, I was led to believe (in July) that a firmware update would become available to enable parental controls. I have now resorted to using the HG633, even though the coverage is terrible. Please can you sort this out, as my WiFi hub is unusable.
We are currently testing a new version of firmware for the wifi hub, however I'm not sure if this included parental controls. I'll ask our Products Team for an update now.
I'm really sorry for the delay in getting back to you. Our Products Team have advised that there are no plans to add this feature into the router as our Homesafe service has a parental controls feature.
Hi your HOMESAFE parental controls dosen't work. I can block websites like Facebook and snapchat ect so my son cant get onto them using a pc but all the phone APPS just bypass it while connected to my wifi. I would like to limit the time at night he is using his phone online on the wifi connection in bed. If I turn off the router he just tuns it back on again. Any help please
I don't think that Homesafe will do what mohammed wants - give him the ability to time restrict access for specific devices.
Unless I'm missing something Homesafe imposes its restrictions on every device using your connection and only gives you the option to restrict access to social/gaming networks by time.
i signed up with talktalk at the start of school holidays, a big mistake i very much regret. Now that my kids are back at school, i want to set up restrictictions on there devices without intruding on there privacy by fiddling with there phones and games consels. This feature has been available on every router i have had, before i signed with talktalk i read up on there super duper rouer and it states ..parental control being amongst its features. But now have i found this not to be the case, i am fuming. the only way to control my kids internet is to completly switch off the internet for everybody in our household. So am i now faced with the choice to except this, which i wont, or buy another router, or cancel my contract. Also, we are forever having to input the password on all our devices, half way threw a movie, or in the middle of homework.. connection lost. What a complete waste of money talktalk is.
I'm sorry to hear you're unhappy with your service. If you'd like us to take a look at your dropping connection issue could you please start your own thread and can you update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread Once you've updated your profile please post in your topic to confirm it's updated.
I had the HG633 and it never worked. My boy plays the xbox late when we are asleep. So i wanted to limit its use, so as i thought it would work on the new hub, i cant seem to find it. reading the posts above, i see its not been added, this is disgraceful. I cant wait until my contract runs out. i will be getting out asap.