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Need help?

Wifi down. Nearly 3 weeks tried re setting everything 3 times

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First Timer

Wifi none existant on ipad, mobile, comes on for very occasional minute at which time I do a speed check.

Supposed to be super fast,between 7.96 and 12 download.   Upload between

0.87 and 1.11.

Cant get in touch with anyone.  Brother with BT lives 40 miles from me, same problem, after 3 new routers someone at BT switched his router to 5g. No more problems. Tried unplugging everything overnight, re setting everything at least 3 times No joy  mega annoyed , stuck in , higher risk, can't work on line

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Community Team - TT Staff

Hi,

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated. 

Thanks