My wifi keeps disconnecting for certain devices. Im currently on firmware: SG4K10001E00t. Is there a way to update this or is there a chance that my router is faulty?
My house alarm connects to the wifi and randomly disconnects and does not reconnect for days. I have to manually reset the router only for it to disconnect again.
Sorry, I don't know much about wireless alarms and not been able to find much information about your alarm. Just to confirm, so the individual sensors connect to a hub and the hub is what's losing connection to the router?
Hi Community Team
My son (Dreddy88) has received a new router that has cured his wifi connection problems with his alarm system.
I have the same router as his old one and the same alarm system - currently facing the same connection problems.
My router is literally on the window sill next to the alarm control panel, so proximity is not the issue. I think the issue is to do with the particular router in question.
Could you also send me the same model router as you sent him as it has cured his connection problems.