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You View box no recording or playing

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1 REPLY 1
Conversation Starter

Hi

At present having lots of problems with my You View/talktalk box.

At first it started freezing I couldn't change any channel get the guide up or anything so had to reset the box (button the back)

 

It then developed that any recording I made failed. It is now at the state that any previous records won't play either. Just a black screen.

 

 

 

I had done both a maintenance reset and a factory reset (losing all my recording...not happy) to no avail. 

 

I can change channels now but usually for about a day before it freezes again. The recording/playing records is a complete no go.

 

I have searched the forum and found this has happened to other members. 

I just don't know what to do now as the resets have NOT worked. 

 

Any advice would be most welcome. However I feel the only answer is a new box.

 

Oops sorry I think I posted this in the wrong section. I will put it in the Talktalk TV Box section.

Community Team - TT Staff

Hi Moss,

 

I did answer your other thread, A box is on the way for testing.

 

Karl.

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