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You View box no recording or playing

Conversation Starter


At present having lots of problems with my You View/talktalk box.

At first it started freezing I couldn't change any channel get the guide up or anything so had to reset the box (button the back)


It then developed that any recording I made failed. It is now at the state that any previous records won't play either. Just a black screen.




I had done both a maintenance reset and a factory reset (losing all my recording...not happy) to no avail. 


I can change channels now but usually for about a day before it freezes again. The recording/playing records is a complete no go.


I have searched the forum and found this has happened to other members. 

I just don't know what to do now as the resets have NOT worked. 


Any advice would be most welcome. However I feel the only answer is a new box.


Oops sorry I think I posted this in the wrong section. I will put it in the Talktalk TV Box section.

Community Team - TT Staff

Hi Moss,


I did answer your other thread, A box is on the way for testing.



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