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cancel fibre speed boost possible ?

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6 REPLIES 6
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Conversation Starter

Hi, 

I've had fibre speed boost on my line since installation but never get any benefit from it as my connection is never higher than 35mb, Is it possible to remove this boost please. Thank you.

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Community Star

Hi @biglobes your post has been flagged for assistance and you should hear during tomorrow. I thought this was easy to do, but couldn't find a help subject on removing a boost so we will learn together. 

The community is very busy, what took minutes can take hours. Be patient, avoid multiple posts and stay healthy, please. 0345 172 0046 working Lo
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Community Team - TT Staff

Hi @biglobes

 

I can help with this, I first need you to answer some security questions so I have sent you a Personal Message. 

 

Thanks

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Conversation Starter

I've sent my details in a pm, thank you 

Community Team - TT Staff
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Conversation Starter
Thanks very much 😺
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Community Team - TT Staff