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connected, no internet and amber light blinking

First Timer

Hi. I got an email saying that my faster fibre went live yesterday, but I dont have internet. I switched from talktalk broadband to faster fibre so the transition should have been smooth. I tried with both new and old talktalk router but no luck. Could you please help me with solving the issue? It would be great if I can fix this before the weekend.

Community Star

Hi @nyanya welcome to the community your post has been flagged for assistance and you should hear during the day, workload permitting. 

The community is very busy, what took minutes can take hours. Be patient, avoid multiple posts and stay healthy, please.
Community Team - TT Staff

Hi nyanya


I can see that you have reported this to our Faults team,