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disable the optimisation technology on my line

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moonmoon
Popular Poster

still reverting to channel 6

OCE_Chris
Community Team - TT Staff

Sorry I don't know why the channel is still changing, would you like me to send another router to test with?

Chris

moonmoon
Popular Poster

ok, will give it a go as long as its free

OCE_Chris
Community Team - TT Staff

Yep it's free. We're trialing a new way of sending routers, would you like to take part in the trial? We just ask that you compete a short feedback survey afterwards 


Chris

moonmoon
Popular Poster

ok

OCE_Chris
Community Team - TT Staff

Thanks, I've ordered the router, it should be with you within a couple of days. I'll send you a PM with a link to the feedback survey 


Chris