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going from fast broadband to fibre optic

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2 REPLIES 2
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Team Player

When your fast broadband contract ends and you start with fibre optic does your broadband stay on or is it off while happening and for how long is it off?

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Community Star

You do not need to wait for your contract to expire before upgrading to fibre. Upgrading will start you on a new contract anyway. If you do let your broadband go out of contract first, nothing happens to your service, you are then on a monthly rolling service and be subject to any package price changes.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please mark it as the Best Answer.
OCE's and Community Stars - Who are they? 

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Team Player

Thanks for your helpful reply Keith 🙂