during the day around the 47mb/s,which isnt great in itself, considering line capable up to 67b/s, but into 2nd week and hasnt moved much at all, upload stays same at roughly 9 to 10mb/s.
6pm onwards speed start to fall, around 8 to 9pm im in mid 20's mb/s, which aint great either
I'd be wondering if openreach has you on a party line, seems strange its always this time of day, as if a neighbour goes on netflix or starts gaming..... or comes in from work and shares your connection.
everyone should get what there paying for, I would check out what speed YOU need and where you can get that consistantly. this has been going on far too long. good luck with whichever way you decide to go, but I'm so desperate to hear the reason your speed drops..
Sorry for the delay. I've requested another update from our Network Team now.
this is now three weeks to the day, since first OP, thought it would of been sorted by now
yeah thx, someone did call me, has got a little better in evening, but still not great at under 35mbs, though was very surprised that the speed guarantee doesnt mean squat at peak times, well it doesnt count. even the speeds were given before sign up mean nothing
i cant get above 52mbs at best download and cant even hit 11mbs upload,no where near the 15 to 18.9mbs. just wish companies where giving a true picture, you ask for postcode and home phone number, which should give a very accurate picture of speeds, rather that the complete guess work i got, well according to the person i spoke too, maybe there needs to be some kind of campaign to get ofcom to tell companies to give a true speed picture, rather than the fantasy speeds quoted i got.
Your estimated broadband speeds
Minimum Guaranteed speed
Typical download speed
48.5 Mb to 70.6 Mb
Typical upload speed
15.0 Mb to 18.9 Mb
to be honest after doing some research, you need to live on the pavement next to the box to get perfect speeds,so your speed all depends on how far you are away from the box, next comes the quality of the connection between the box and the house, thats why providers have to give a min speed acceptable, which is on average half of what you expecct to get...... then you can get CHOKE at night times when everyone is on the net. so I would advise that your figures are/will be the same no matter which company you use, so only the price will make a difference
i totally understand that, what i think its time for is some honesty from isp's. with phone numbers and postcodes that should give an isp of true range of speeds, not the standard fantasy figures that they give. if i sell a product that isnt as described, a consumer has a come back, so the same should apply to isp's. maybe if more people complain to OFCOM, then maybe this will happen in time, the product is not as described imo
update engineer is coming out of 18th to check internal, speeds today are down the pan, in 20's atm and not even peak time, yet funniest thing was when i just check if boradband was working ok, it said
"Good news—you've got a healthy broadband connection"
well if less than half fibre speed is healthy, it must be simply ecstatic if your on speed 🤣🤣🤣