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power cable

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3 REPLIES 3
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First Timer

new to talktalk 27/03/2020 could not plug in hub due to wrong plug on cable ( not a standard 13 amp plug ) unable to contact talktalk to resolve. ANY HELP PLEASE.

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Community Star

Have you checked whether it is one of those where you need to slide the centre pin upwards?

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Philosopher

@barryhavenlea  as @ferguson says, it just takes a little push to slide out the earth pin.

 

You are not the only one who failed that test !

Martin
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Community Team - TT Staff

Hi barryhavenlea,

 

I can see that you've already had help with this, if you still need assistance please let us know 

 

Chris