cancel
Showing results for 
would you rather see results for 
Did you mean: 
Need help?

slow broadband

Reply
3 REPLIES 3
aviarybirds
Super Duper Contributor

My landline went down last thursday repaired today my router is sync @  9994/39999 Kbps  but on a speed test via cable it is only 18.6 Mbps download and 9mbps upload have tried a boot but still the same can you test your end please

Community Team

Hi aviarybirds,

 

I'm sorry for the delay. Could you try switching the router off for a full 30 minutes and then try running another speed test. This will reset the current session can often increase the throughput speed.

 

Thanks

 

aviarybirds
Super Duper Contributor

Tried your suggestion and it worked thank you now have 38mb with cable and upstairs 37mb wireless. Many Thanks

Community Team

Hi aviarybirds,

 

I'm glad to hear this. Thanks for the update.

 

Thanks