Hello, I'm getting a slow connection after renewing my faster fibre contract with faster fibre speed boost and with the new wifi hub. I was getting 67Mb/s before my contract renewal now its 30Mb/s to 42Mb/s, I've checked all my hardware around the house everything seems fine.
Hi @gregderm ,
Have you tried switching the router off for over 30 minutes, then when you switch it back on it will start a new 'session' in the street cabinet, this can sometimes help it reconnect at a better speed.
If this does not help, the staff will be back on Monday and so should be able to respond early next week to offer more assistance.