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super fast fibre only 10 mbps.

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1 REPLY 1
No fibre
First Timer

What is the guarenteed speed for super fast fibre with boost? I am only getting 10mbps with all other devices discontected and wired connection to my PC. I cannot find a stated speed guarentee in my account? 

Community Team

Hi

 

Predicted speeds of your line are 61-80mb.

 

The line is below the current estimated line rate

 

I'm also picking up a line issue.

 

Can you check the home phone and tell me if there is a clear dial tone on the line or if you hear any noise or crackling etc.

 

Thanks

 

Karl.