So today I decided to renew my contract as I'm out of contract and i was given a renewal quote but speed boost will be removed as it is no longer available.
I questioned when it was not available thinking I have been paying £5 a month for nothing.
I was told it is still on but will be removed when I renew.
So I said if I don't renew I keep speed boost if I renew I lose and the answer was yes.
If I renew I drop from 54mb to 38mb.
Not having a go at the person from TalkTalk but that is one strange renewal, out of contact I keep speed boost renew I loose.
Could this be investigated in why the TalkTalk represent could not renew my contract with fibre speed boost enabled but it's enabled for me now out of contract.
Could I also have a realistic guaranteed speed without the fibre speed boost if I can't have it enabled.