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very poor wifi on hg633 super router

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3 REPLIES 3
brianthesnail123
Popular Poster

Hi guys 

           i have changed my 2 pc,s to wireless and have noticed a significant reduction in speed ....normal speed should be 73mbps down and 9mbps up .......however my results are much different 

           

 

i expect some performance drop on wifi but this is over half .... granted 29mbps is still usable but not when you paying for 70mbps .....

        i hope you can help 

note : i have done all the normal diagnostics such as leaving the hg633 off for 30min and even overnight but no change 

             hope you can help 

                    thanks 

brian smy
Community Team

Hi brianthesnail123

 

I'm sorry to hear this.

 

The sync speed looks good (78mb)

 

Have you tested different wireless channels to see how the connection compares?

 

Thanks

 

Debbie

brianthesnail123
Popular Poster

Hi debbie 

             changed channel ... initially it was ok but dropped again .......stilll usable but well below the fibre speeds expected 

              

brian smy
Community Team

Hi brianthesnail123

 

Do you have any devices connected wired? Are these devices experiencing the same issue?

 

Thanks

 

Debbie