my wifi was cancelled i’m not sure why. been trying to contact talk talk for almost a well, was told i would get a phone call back later that day but now all phone lines are closed with talk talk. i’m not left with no wifi during pandemic and am very unhappy. would like this sorted out as soon as possible. please thank you.
Sorry for the delay. Do you also have no dial tone? Your landline number should be on the top of your welcome pack. You can also find this in your My Account.
Please do not post this information on this thread Once you've updated your profile please post in your topic to confirm it's updated.
I have edited your post to remove your address details, please do not post any personal information on this thread.
If you log into My Account your phone number will show there. Please can you add this to your Community Profile and we can then look into this fault.
Right now we are prioritising essential maintenance and repair works to minimise engineer visits. As a result, some customers who require an engineer visit to install TalkTalk broadband will have their appointments postponed. Vulnerable customers will be prioritised.
Your install has been delayed until 7th May.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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