on 17-05-2019 06:06 AM
I finally got around to installing the replacement router as the old one was having to be rebooted regularly. I have been sent an HG633 rather than the HG635 and it is much slower. A full 15% slower and the wifi signal is not as good. Please can I have a replacement 635?
on 21-05-2019 04:39 PM
Just installed new router. Downloads now standing at just under 30mbps. Almost a full 10mbps less than a few weeks ago when this all started. Obviously, I'll let it settle but I find it very hard to imagine that the contention ratio has leapt up so much overnight that I have to suffer a 25% reduction in speed. Something 'aint right somewhere, eh?
on 20-05-2019 08:23 AM
Line test is showing a lot of disconnections over the weekend, can you test with the new router when it arrives and let us know if there's any improvement
on 18-05-2019 06:11 AM
New router will arrive Monday. In the meantime, replacement HG633 playing up. Drops out sometimes. Other times line speed falls through the floor, particularly the upstream. Are there different issues here? Problem with the line or at the street cabinet?
on 17-05-2019 11:06 AM
on 17-05-2019 08:38 AM