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150mb available but not 250mb Gfast

Luke5
Whizz Kid
Message 21 of 21

Hi folks.

Just a quick one really. (profile is updated)

 

Is there any particular reason why Talktalk withhold certain packages?

I've been a Talktalk member for several years now and upgraded to a 150MB line over a year ago.

Each time I click on the 'upgrade' button in my account, it starts loading the page and then says I can't it get unfortunately. (https://www.talktalk.co.uk/shop/customise/set-package/gfast250

 

Luke5_0-1621362446702.png

 

If I compare this with BT for example which would be the same openreach kit - they do offer Gfast speeds of up to 250-300mb.

 

Faster gfast speeds are available but not currently with talktalk - is this just an error and can I upgrade? 😉

 

Thanks.

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