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5ghz wifi error "cannot connect to this network"

Lady_Red
First Timer
Message 4 of 4

I have tried to connect to the internet on my laptop this evening as normal but it does not let me connect to the 5ghz band? It hasn't had problems before and other devices are connected to it so I'm not sure what the problem could be? I've checked drivers and everything is updated. Can anyone help? 

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3 REPLIES 3

Message 1 of 4

Hello,

 

Thanks for the update and please let us know if you need any assistance 🙂

 

Thanks

 

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Message 2 of 4

I had already tried that. But I think the router updated or something? the internet went off and all the lights were flashing all the colours and when it came back on it worked so all good now. 

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martswain
Philosopher
Message 3 of 4

If using Windows, untick "connect automatically" then go to the WiFi Settings page and "forget" the network.

 

Restart the computer and try again.

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