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Advice

jennifer111
First Timer
Message 3 of 3

Hello can an adviser get back to me urgently I want to cancel my service I am within 20 days and want to send back my router. I am due for connection 11 August 2021.

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2 REPLIES 2

Arne-TalkTalk
Support Team
Message 1 of 3

Hi @jennifer111

 

Sorry that you want to cancel It has to be done via phone, so I would suggest calling our Customer Loyalty Team during Business hours (Monday to Saturday 10:00am to 18:00pm) on 03451720046 

 

Hope that helps. 

 

 

.

 

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Gliwmaeden2
Community Star
Message 2 of 3

Phone the number given here:

 

https://community.talktalk.co.uk/t5/Articles/Cancel-your-TalkTalk-service/ta-p/2204737

 

It is NOT available today and cancellation must be done by phone, not Chat and not through the forum. 

 

They are open from 9am Monday, till 7pm, @jennifer111.

Gliwmaeden2, a fellow customer.
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