on 25-05-2021 12:22 PM
Can you help please?
I have received my email with the unique code for the Amazon Echo deal.
When I enter the promo code it says that the code is invalid,
I have read previous posts and confirm that I have checked that there are no spaces when I copy and paste, tried manually typing the code as well, checked the product is sold by Amazon and not a third party,
Could you please help?
on 26-05-2021 11:23 AM
Can you confirm you are using one of the following links :
• Echo Dot 4th gen + Smart Plug: https://www.amazon.co.uk/dp/B08K8B6F99 (Select any colour)
• Ring Indoor Camera: https://www.amazon.co.uk/dp/B07Q769MFM (White only)
• Ring Video Doorbell 3: https://www.amazon.co.uk/dp/B084B3WQZG (Without Pre-Roll Function & Without Installation Only)
Also, when entering the code, check that there are no spaces before or after the code. Once this is confirmed, if not working, I'll escalate this for you.
Can you also ensure that you are selecting the product supplied by Amazon, sometimes the link points you to a slightly cheaper option supplied by a 3rd party.
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