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Amazon Echo dot 4th Gen & Amazon Smart Plug

brizy99
Chatterbox
Message 7 of 7

Once your new connection is up and running, we'll e-mail you a unique voucher code within 37 days to claim your Amazon Echo dot 4th Gen & Amazon Smart Plug.

 

It has been more than 37 days and no Email and yes for a million times ive looked in my spam folder.

 

Please will you look into this for me ASAP it is a breach of contract

Than you

Brian Kelly

Brian Kelly
6 REPLIES 6

Gliwmaeden2
Community Star
Message 1 of 7

When you are signed into the forum, can you see a number top right, next to your avatar?

 

Click there to get to the envelope for opening PMs, @brizy99.

 

It is vital that staff check details carefully  - customers would soon complain if they didn't. 

 

Staff will return to your thread asap.

 

If they don't reach this again today, it will be Monday before you get a reply. 

 

The phone lines are open till 7pm tonight, 9am-6pm Saturday (not open Sunday). 03451 720046 or 03451 720088.

 

Chat is available every day after 9am, on the link from this page:

 

https://community.talktalk.co.uk/t5/Articles/Our-live-chat-team/ta-p/2230529

 

Overnight you can leave messages with the bit, and pick up the thread during the day. 

Gliwmaeden2, a fellow customer.
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brizy99
Chatterbox
Message 2 of 7

I even phoned talktalk and cant get to talk to anyone, please for the life of me look into this ..

Brian Kelly
0 Likes

brizy99
Chatterbox
Message 3 of 7

wow this community set up is crazy and needs a fine tune ... why cant you help me out with this simple thing.

Brian Kelly
0 Likes

brizy99
Chatterbox
Message 4 of 7

i don't have a mobile i only use a PC

Brian Kelly
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Message 5 of 7

Hi Brian, 

 

I'm sorry you haven't received your Amazon Gift voucher, I'll look into this for you. Have sent you a PM requesting for some details to verify your account.

 

Thanks,

Jo

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brizy99
Chatterbox
Message 6 of 7

Screenshot 2021-10-25 at 15-59-33 Email - Brizy 99 - Outlook.png

Brian Kelly