on 25-05-2021 11:29 AM
I have received my email with the unique code for the Amazon Tech Pack. When I try to enter the promo code it says that the code is invalid, I have checked that there are no spaces, etc, and manually typed out the code as well as copy and pasted. I followed the link in the email and the product is sold by Amazon EU S.a.r.L. not a third party, as I saw this was a solution for someone else on the forum, and also checked I had added the bundle in the link and not the individual items.
Could you please advise.
on 26-05-2021 11:22 AM
Can you confirm you are using one of the following links :
• Echo Dot 4th gen + Smart Plug: https://www.amazon.co.uk/dp/B08K8B6F99 (Select any colour)
• Ring Indoor Camera: https://www.amazon.co.uk/dp/B07Q769MFM (White only)
• Ring Video Doorbell 3: https://www.amazon.co.uk/dp/B084B3WQZG (Without Pre-Roll Function & Without Installation Only)
Also, when entering the code, check that there are no spaces before or after the code. Once this is confirmed, if not working, I'll escalate this for you.
Can you also ensure that you are selecting the product supplied by Amazon, sometimes the link points you to a slightly cheaper option supplied by a 3rd party.
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