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Amazon tech pack code invalid

Angie1968
First Timer
Message 3 of 3

Tried many times to add the code but Amazon keeps saying it’s not valid. Anyone been able to order theirs?

2 REPLIES 2

Karl-TalkTalk
Support Team
Message 1 of 3

Hi

 

Can you confirm you are using one of the following links : 

 

•    Echo Dot 4th gen + Smart Plug: https://www.amazon.co.uk/dp/B08K8B6F99 (Select any colour)
•    Ring Indoor Camera: https://www.amazon.co.uk/dp/B07Q769MFM  (White only)
•    Ring Video Doorbell 3: https://www.amazon.co.uk/dp/B084B3WQZG (Without Pre-Roll Function & Without Installation Only)

 

Also, when entering the code, check that there are no spaces before or after the code.  Once this is confirmed, if not working, I'll escalate this for you.

 

Can you also ensure that you are selecting the product supplied by Amazon, sometimes the link points you to a slightly cheaper option supplied by a 3rd party. 

 

Thanks  

 

Karl. 

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Ste_Nix14
Community Star
Message 2 of 3

Please sure your profile is up-to-date with Home tel number etc so an OCE can assist you with this.

 

Thanks

Steve -
Have you tried turning it off and on again!
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