on 26-05-2021 11:27 AM
Can you confirm you are using one of the following links :
• Echo Dot 4th gen + Smart Plug: https://www.amazon.co.uk/dp/B08K8B6F99 (Select any colour)
• Ring Indoor Camera: https://www.amazon.co.uk/dp/B07Q769MFM (White only)
• Ring Video Doorbell 3: https://www.amazon.co.uk/dp/B084B3WQZG (Without Pre-Roll Function & Without Installation Only)
Also, when entering the code, check that there are no spaces before or after the code. Once this is confirmed, if not working, I'll escalate this for you.
Can you also ensure that you are selecting the product supplied by Amazon, sometimes the link points you to a slightly cheaper option supplied by a 3rd party.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE