Amazon tech pack

[telann1]

I upgraded to fibre 65 in February which included an Amazon tech pack offer.

I have not received any details how to claim this offer.Could you look into this for me.

Thank You.

[Arne-TalkTalk]

@telann1

I have sent you a PM

Regards

[telann1]

Hi. With reference to Amazon Tech Pack code not being received on 22/03/2022 I have still not received an email. Could you look into this for me. Thanks.

[Chris-TalkTalk]

OK thanks. I've escalated this for you 

Chris

[telann1]

Yes it is the echo dot & smart plug offer. Thanks.

[Chris-TalkTalk]

Sorry, just to confirm, was it the Echo dot and smart plug bundle?

Chris

[Chris-TalkTalk]

OK thanks for checking. I'll escalate this to the relevant team, apologies for any inconvenience

Chris

[telann1]

Hi Ihave checked all mailboxes and there is no email there

[Chris-TalkTalk]

Thanks for answering the security questions. Could I just ask, have you checked your email for an email about the offer (including trash and spam folders)?

Chris

[Chris-TalkTalk]

Hi telann1,

I've sent you a PM to confirm some details so that we can look into this for you

Thanks

Chris