FIbre Support

Get expert support with your Fibre connection.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

An engineer appointment

4JACK
Popular Poster
Message 7 of 7

Can someone help me here? I booked an appointment of an openreach engineer last  Saturday for 5th of July 13.00-18.00 (today).Talktalk call centre doesn't work..no chance to check the confirmation of my appointment...they didn't text me to confirm.

Jaca
0 Likes
6 REPLIES 6

Message 1 of 7

Hi 4JACK

 

Thanks for your reply. Please let us know how you get on following this visit.

 

Debbie

0 Likes

Message 2 of 7

Hi Debbie

 

Yes, that's  ok ,thanks

Jaca

Message 3 of 7

Hi 4JACK

 

Apologies for this. 

 

Will the appointment date for 08/07 be ok?

0 Likes

Message 4 of 7

Hi Debbie, thank you

I eventually spoke to someone on the phone after  9am and found out that the other agent I spoke to on Sat who told me "no problem to rearrange an openreach engineer the date from Thursday to Monday the 5th" turned out to be a liar..

Jaca
0 Likes

Debbie-TalkTalk
Support Team
Message 5 of 7

Hi 4JACK

 

Sorry for the delay.

 

I can see that an Openreach engineer visit has been arranged for 08/07 AM (8am - 1pm)

 

Thanks

 

Debbie

0 Likes

Gliwmaeden2
Community Star
Message 6 of 7

03451 720046 after 9am (it would have been closed on Sunday) or use Chat, @4JACK.

 

Link to Chat on this page:

 

https://community.talktalk.co.uk/t5/Articles/Our-update-on-Coronavirus/ta-p/2468300

Gliwmaeden2, a fellow customer.
0 Likes