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Been sent eero, TalkTalk asking for previous router to be returned

Antonym
Participant
Message 5 of 5

I have just been connected to FTTP and sent an eero router.

Today TalkTalk emailed me and said I need to start using the eero and return my previous router.

However the eero only has 2 ethernet ports on it and needs one of them to connect to the Openreach socket. But I have 2 computers which have wired connections, and I told TalkTalk this before I signed up to the FTTP contract.

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4 REPLIES 4

ColinK98
Conversation Starter
Message 1 of 5

get a cheap gigabit switch off the amazon web.
plug this into the 2nd port on the Eero and then plug all your devices into the switch.
Not everyone likes the Eeros, but i have got used to my ones.


£20 for an 8 port.
https://www.amazon.co.uk/NETGEAR-Ethernet-Unmanaged-Internet-Splitter/dp/B07PWHGQSS/ref=sr_1_6?crid=...

ferguson
Community Star
Message 2 of 5

So get another eero? Or an ethernet switch?

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Message 3 of 5

The problem is they don't want the eero back. they want my PREVIOUS router back. And that has the extra ports I need.

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ferguson
Community Star
Message 4 of 5

So contact them and send the eero back?

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