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Brand new fast fibre connection - bad performance

juliastenton
Popular Poster
Message 2 of 2

We recently moved house and had a new line installed on 3rd Nov. The BT engineer told us that there was a problem 300m down the line and would return the next day to sort it out. Is there any way we can track the progress of this work? We are currently running at around 1mbps.

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1 REPLY 1

Debbie-TalkTalk
Support Team
Message 1 of 2

Hi juliastenton

 

Have you added the correct telephone number to your Community Profile as I'm unable to locate any details? (please do not post the number on this thread)

 

Thanks

 

Debbie

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