on 22-02-2021 08:48 AM
I have recently joined Talktalk and it hasn’t even been a week yet my broad band and speed has never worked for the whole day ?
I’m trying to call up but can’t get through ? Please can some one help. I’m working from home so this isn’t very convenient
on 24-02-2021 04:24 PM
I'm really sorry you've had problems getting through to us, can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
on 22-02-2021 08:54 AM
Try Chat, @Chanell. They open at 9am:
The phone lines also only open at 9am.
Staff have a backlog on here, and it could take several days to get a reply.
Please add your Talktalk landline number to your community forum profile details for them to identify your account. Go via your avatar/name; settings; Profile Wizard.