FIbre Support

Get expert support with your Fibre connection.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband down...again

JP 787
Chatterbox
Message 3 of 3

My broadband is down, yet again. This is happening on a regular basis.

Jp
0 Likes
2 REPLIES 2

Debbie-TalkTalk
Support Team
Message 1 of 3

Hi JP 787

 

I'm really sorry to hear this.

 

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks

 

Debbie

 

0 Likes

Divsec
Community Star
Message 2 of 3

Hi JP welcome to the community your post has been flagged for assistance and you should hear during the day. In the meantime please check your community profile and add your landline phone number it is used to identify your account.

 

If you could give some more information about what you are experiencing it will help.

 

Do the lights on the router still shine?

Are you connected WiFi or wired?

 

I don't work here and all my opinions are my own.
0 Likes