on 08-09-2021 12:37 PM
Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
on 08-09-2021 12:00 PM
@Mattie1980 What product do you have ?
If it's over the phone line is that working normally ?
Please add you phone number to you community profile so staff can identify your account.
TT do not offer reduced fees for under performance, they offer compensation for total lack of service after a set period or if they cannot fix your issue within 30 days of being advised of a problem, you can leave without penalty.