So meant to go live 06/04/2020 and it didn't
Used the service centre and got a fault and got a text message saying they would send a engineer then I got another message saying they can't send a engineer so phoned up 07/04/20 and booked a engineer between 8 am and 1pm and seen nobody so yeah what next need broadband at home for work or I have no job???
With an attitude like that I would be surprised if you got any help.
This forum isn't instant response and with all the questions flooding in right now there is a wait time if at least a couple of days.
If you need instant help go on live chat
Not quite how you saw attitude possibly frustration that I will lose my job if I can't talk to anyone or get this sorted
But thanks for your comment
Chasing your thread, @Dean7777 , prevented it getting into the workflow automatically.
I've now ensured it is in the queue.
Please wait for TT staff to reach it. This can take a couple of days or so.
Sorry just read you post again and get its frustration I had just woken up when I read it first, I do apologise and understand as I was supposed to be live yesterday and got a email and text at 5.30pm saying its delayed and now shows as I missed a engineer visit.
I can see that Openreach were unable to to resolve the fault on 07th April due to a parked car which was blocking the engineers access to the line plant where they needed to complete work.
I have re-appointed this for you for the next available appointment which is 14th April AM 8 - 1.