on 27-10-2021 09:55 PM
All this evening we have been experiencing very slow speeds, around 2mb down and numerous disconnections of internet connection. We should be getting around 37mb down.
Could this be looked into?
on 28-10-2021 07:18 AM
I'm sorry to hear this.
I've completed a line test which hasn't detected any faults and the connection appears to be stable.
Is the connection dropping when you are connected wired or wireless?
on 27-10-2021 10:12 PM
There are some reports of problems this evening, @Parkerjacket.
Staff will be back first thing in the morning. I am afraid that there is currently no overnight help from professional Talktalk staff, whether on the forum or on the phone.
Chat functions as a bot, but should be available live from 9am: