on 15-11-2021 08:33 AM
I'm sorry to hear this.
I have ordered a replacement router will include new cables and a returns bag for your current router.
Please allow 24-48hrs for this to arrive. Let us know how you get on.
on 13-11-2021 09:58 AM
Hi @sjkt16 your post has been escalated but Can you please update your community profile to include your:
Alternative contact number
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.