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Broken router

cappadocia
Chat Champion
Message 4 of 4

Hello... my router is broken. Doesn't come on anymore. All the lights are off. Not sure what happened. It's totally dead.  I'm using an older one right now, but this is ancient. My broken router was already old. What can I do to get a new one? I just renewed my contract! 

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3 REPLIES 3

Message 1 of 4

You're Welcome 🙂

 

Regards 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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cappadocia
Chat Champion
Message 2 of 4

that's fantastic... thank you very much!

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Karl-TalkTalk
Support Team
Message 3 of 4

Hi

 

A router is on the way to you.

 

Regards,

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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