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10-08-2020 03:12 PM - edited 10-08-2020 08:27 PM
One for the OCE's...
Please could you turn UPNP off , there are no user options available fast 5464 running with SG4K10002816t firmware
found the following and I have no way to disable or turn off this rule :
So hoping it can be done.
Thanks
on 18-08-2020 09:48 AM
on 13-08-2020 11:07 PM
on 13-08-2020 03:24 PM
one thing i still can work out is why port 49152 is open on the router.
NMAP scan of the router :
PORT STATE SERVICE
53/tcp open domain
80/tcp open http
443/tcp open https
49152/tcp open unknown
Any idea what this is and why its the port is open on the router?
Thanks
on 13-08-2020 02:58 PM
No problem, please let us know if you need any further assistance
Chris
Chris, Community Team
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on 13-08-2020 01:51 PM
Thanks for getting this resolved..
on 13-08-2020 07:35 AM
Hi speedygonzalez
Apologies, I meant UPNP has been switched off.
Thanks
Debbie
on 12-08-2020 04:34 PM
yes been rebooted
on 12-08-2020 09:50 AM
Hi speedygonzalez
This has now been switched off as requested.
Thanks
Debbie
on 11-08-2020 03:31 PM
done
on 11-08-2020 02:48 PM
Hi
I'm still not seeing an inform record in our ACS server. Next thing to try, is a pin reset of the router to see if it will create an inform record. - basically register itself via TR069.
Thanks
Karl.
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on 11-08-2020 02:40 PM
on 11-08-2020 02:19 PM
Hi
I'm not showing the device in our database. Can you try a reboot and I'll see if it shows up.
Thanks
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE