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Can’t access certain sites

Pcworld145
First Timer
Message 3 of 3

Hi 

my phone and laptop will load social media like Instagram or Facebook! Anyone know what to do???

0 Likes
2 REPLIES 2

Debbie-TalkTalk
Support Team
Message 1 of 3

Hi Pcworld145

 

Apologies for this.

 

I can see that Gondola has linked some help pages which should help.

 

Thanks

 

Debbie

Gondola
Community Star
Message 2 of 3

Hi @Pcworld145 

 

Kids Safe is part of the free HomeSafe® package designed to protect children online. This feature is easy to control via My Account. KidsSafe does have the ability to block social networking sites.

 

How to use TalkTalk HomeSafe® 

 

Try unselecting the block on social networking or, if you wish, turn off KidsSafe / HomeSafe.

GondolaVolunteer 2017-2021

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