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Cannot access my login for this forum to post an issue

srbother
First Timer
Message 6 of 6

Hello,

 

It seems usernames with spaces are no longer allowed, but this means I cannot access my original account on here (to post an issue). I've tried my email as username (did not work) and removing spaces (did not work) by can reset my password by using email address.

 

How do I access my account/change my username (without being able to log in) please?

0 Likes
5 REPLIES 5

Message 1 of 6

Hi Steve

 

I'm so glad to hear this, thanks for letting me know 🙂

 

Debbie

0 Likes

SteveRB
Team Player
Message 2 of 6

Thank you, I've retrieved my account.

Steven Bowyer

Message 3 of 6

Hi

 

Thank you. I've removed the spaces so it is now SteveRB

 

Please can you try and log in again?

srbother
First Timer
Message 4 of 6

Steve R B

Debbie-TalkTalk
Support Team
Message 5 of 6

Hi srbother

 

Apologies for this.

 

What's your original username? I can remove the space for you.