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Connection today

S74R04D
First Timer
Message 2 of 2

Hi, ment to change over my Internet to talk talk from sky today. Sky has canceled theirs but have no way of contacting anyone in talktalk office to find out if there is actualy anyone working on it. 

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Gliwmaeden2
Community Star
Message 1 of 2

It may take a day or two for TT staff to reach your thread, I am afraid - huge backlog due to the restrictions on phone access to helplines.

 

It will speed things up a little if you can have your personal information for the forum completed as fully as possible. Then wait. Don't post again until you hear back from one of them, or you'll slip back in the queue. 

 

Please update your community profile.

 
Under "my settings" "personal information"....
 
Essential to show Landline Phone Number 
 
Back up smartphone/mobile could be helpful. 
 
Name
Address (location)
 
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Gliwmaeden2, a fellow customer.
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