on 21-04-2021 07:33 AM
I'm sorry to hear this.
I've completed a line test which hasn't detected any faults and your line is in sync at 62.6mb.
What speed are you receiving when running a speed test?
on 20-04-2021 10:18 PM
Then if you run a speed test (ideally on a wired and a wireless device so you can compare the two), what sort of speeds do you get.
For one of the TalkTalk staff on this community to be able to look into this you will need to update your community profile to include your name, landline telephone number that your TalkTalk service is provided on & an alternative contact number. This will allow them to identify you, and they will then be able to help.
Don't post any personal details in this thread, just add them to your community profile.
Then they will hopefully be able to respond to this post within a working day or two.